Dialcom Announces Launch of Leading Collaboration Software Suite

Published 16th May 2008

Spontania delivers real time, flexible unified collaboration for the enterprise

London, UK. – May 2008 – Dialcom, an innovator in unified collaboration, today announced the availability of its Spontania real-time collaboration platform in the UK. A comprehensive solution with a user-friendly interface, Spontania delivers enterprise grade, premise-based software that seamlessly and securely extends IM, voice, video and data in real-time to any user, over any device or network, regardless of geographic location.

Up until now the system has been available in Spain and Germany, and more recently the US,, yet Dialcom boasts more than 100 customers spanning a number of industries around the globe, including telecommunications, media, banking, insurance, services and manufacturing including major blue chip companies such as Bankinter and Telefonica.

"Businesses run most effectively and efficiently when team members, colleagues, and partners collaborate, but it's not always necessary to gather into a conference room,” said Robert Mahowald, program director at IDC. “With flexible conferencing and media-switching applications, individuals can share ideas and information in real-time on one screen, incorporating voice, video, and data sharing. Users can exchange thoughts and feedback in a group setting, regardless of whether each team member is on a computer, a mobile phone, in the office or working from a remote location, and get the benefits of good collaboration using the latest technology.”

Spontania’s collaboration capabilities currently include the ability to choose, use and readily move from one mode to another with the click of a mouse:

• Instant messaging – immediate responses for time-critical business projects
• Teleconferencing – quick and effective communication over a VoIP connection
• Videoconferencing – face-to-face meetings, without costly business travel
• Application and file sharing – efficient exchange of valuable data and information
• Whiteboard capabilities –- trade ideas in a common workspace
• Mobile devices – the ability to connect, regardless of location

“Entrance into the UK marketplace is an incredibly significant and logical step for us as we expand the reach of our corporation to meet the growing global market demand,” said Bob Johnson, president and COO at Dialcom. “The market is reaching out to find a more sophisticated and comprehensive collaboration solution than has been available to date. Reinforced by the success we have had in other countries, we are confident that we can answer this need with Spontania, a secure, flexible and proven solution.”

"Our customers tell us that data, voice and video collaboration perfectly balances the convenience of online banking with the personal service of an in-bank teller," said Jorge Andreo, project manager of video and VoIP for Bankinter. "Also, we've seen a great increase in product sales when we use Spontania's simultaneous, flexible conferencing and media switching capabilities as opposed to traditional one-way outreach through other channels."

Multiple roles within an enterprise, from the CFO to the producing worker, realise the benefits of Spontania. It includes full compatibility with existing communication infrastructure, preserving legacy investments in video conferencing equipment, IM, email and IPBX, and is premise based, allowing for better IT and cost management of these resources. Large global enterprises are able to increase productivity among their various geographically dispersed teams, presenting a work environment that provides an actual shared space and fostering a greater sense of teamwork and cooperative work culture right on the desktop. The ability to create this environment minimises location-oriented dependencies and the operational expenses associated with travel and the need to move people to do business.

Spontania overcomes the concerns of businesses such as complexity, lack of integration, and bandwidth utilisation that has stymied the rapid adoption of legacy technologies still available today. Dialcom’s unique adaptive bandwidth management technology, U.S. patent pending, keeps bandwidth usage to a minimum, even during video and graphic intensive sessions and Spontania operates securely on any existing corporate network. Spontania provides a modern, efficient and cost-effective collaboration environment, generating a highly productive and better quality workplace wherever and however users are connected.

--ENDS--



About Dialcom

An innovator in unified collaboration, Dialcom delivers premise based, real-time video communication, collaboration and multimedia sharing capabilities over IP between any device, any network, and any user—seamlessly and securely. The most complete, flexible, and integrated system available, the Spontania collaboration software suite empowers users to spontaneously switch among collaboration methods, to suit the immediate circumstance within the session including IM, VoIP and/or teleconference, multi-party IP videoconference, interactive file sharing, and white-boarding. Dialcom’s collaboration application automatically controls bandwidth and seamlessly integrates into the existing IT infrastructure — with a light footprint. More than 100 customers spanning a number of industries around the globe use the Spontania unified collaboration suite. Headquartered in Madrid, Spain, Dialcom maintains offices in North America, Munich, and Singapore and supported by a global network of partners in other regions. More information can be found at www.dialcom.com


Media Contacts:

Rebecca Marwood/Tim Focas Hibo Mohamed
eclat Marketing Dialcom Networks
0118 989 5600 001 508 308 0698
dialcom@eclat.com Hibo.Mohamed@dialcom.com