Tiger Communications Hotel Pro Gains Avaya Gold Certification across Entire Product Portfolio

Published 22nd June 2009

Tiger Communications Hotel Pro Gains Avaya Gold Certification across Entire Product Portfolio



Modular solution offers seamless interconnectivity between Hotel PMS, PABX, Voicemail, Wakeup, Pay-TV and Internet Access; Tiger professional services help resellers to quickly recognize revenue.



Anaheim Convention Center, California, 22nd – 25th June 2009 - Tiger Communications (Booth 125), a leading provider of Call Management Solutions, today announced full certification by Avaya across its entire portfolio for the Tiger Hotel Pro product suite. The award of Avaya DevConnect Gold status will help Avaya Resellers benefit from fully supported and accredited access to Tiger Communications extensive range of Hospitality Services and Solutions. Tiger Communications has already worked with a number of Avaya partners to deliver successful installations at the Atlantis Hotel in Dubai, The One and Only in South Africa and for the Staybridge Suites chain, part of the Intercontinental Hotel Group.



“Our range is modular with an assortment of features suitable for both small motels and guest houses right up to larger hotels or international chains,” explains Simon M. Udell, Global Hospitality Solutions Director for Tiger Communications. “All professional services are undertaken by Tiger which allows our Avaya partners to concentrate on their primary business while providing them with a valuable additional revenue source” Udell adds.



Tiger Communications offers a wide range of solutions covering Hotel Telephone Call Accounting, Guest and Administration Voice Messaging, Wake-up Systems, DDI Allocation, Guest Internet Billing and XML based Content Delivery to bedroom handsets.



Tiger Hotel PRO is the premier solution for larger 4 and 5 star Hotels or smaller, high-end boutique properties to help maximise telephony and data revenue whilst improving guest satisfaction backed by extensive reporting functionality. The solution offers Advanced Management reports including response reports for the Reservations Teams, Lost Calls, Trunk Capacity, Departmental Cost Analysis and Revenue Management. Within a Hotel environment, the product is often used as a gateway for integrating systems, providing seamless interconnectivity between Hotel PMS, PABX, Voicemail, Wakeup, Pay-TV and Internet Access.



“This is our tenth year attending HITEC and demand for call management has grown rapidly in the last few years as customers demand more benefits from their substantial investment in telephony,” explains Udell, “By ensuring that our solutions are fully certified by leading suppliers such as Avaya, our reseller partners can be confident that our solutions are reliable and able to seamlessly function with both current and future product lines.”



Tiger Communication has extensive certification agreements with a wide range of leading PBX and VoIP technology vendors including Alcatel, Avaya, Cisco Systems, Mitel, Philips and Siemens.



About Tiger Communications

Incorporated in 1979, Tiger Communications is a market leader in the provision of Call Management Solutions. Our customer base spans many types of organisation, including hotels, universities, councils, solicitors, financial institutions and major manufacturers, all with differing objectives and system requirements. Tiger Communications is based in the United Kingdom, and has offices Belgium, Dubai, Mexico and Portugal.



The marketplace today dictates the necessity for integration and open system architecture, a philosophy that Tiger has continually adhered to in the development of our product range. First-class product service & support is key to the future of any company today and Tiger Communications, acknowledging this fact, operates UK-wide engineering support including 24 hour, 365 day cover. Global support is provided through localised in-country partnerships and regional offices. Tiger Communications has established long-term strategic partnerships with major PBX manufacturers and dealers of networks and, through advertising & market awareness, benefits from a very active direct sales channel.

For more Information, please visit: http://www.tigercomms.com